GDPR – General Data Protection Regulation

The data protection laws changed on the 25thMay 2018.

This privacy notice sets out your rights under the new law.

At the Pumping Marvellous Foundation, we understand that we have a responsibility to protect and respect your privacy and look after your personal data.

This Privacy Notice, inclusive of our Terms and Conditions, explains what personal data we collect, how we use your personal data, reasons we may need to disclose your personal data to others and how we store your personal data securely.

For clarity, the Pumping Marvellous Foundation may be both data controller and data processor for your personal data under certain circumstances.

We must advise that this policy is subject to change, so please check our website on a regular basis for any further changes.

Who we are?

The Pumping Marvellous Foundation is the UK’s leading patient led Heart Failure Charity and our registered charity number is 1151848 in England and Wales. We are also registered as a company in England and Wales under registration number 08370761

Our registered office is

The Pumping Marvellous Foundation

Business First

Millennium Business Park

Millennium Road

Preston

PR2 5BL

Our current data controller is Nick Hartshorne-Evans

How does the new law protect you?

The new GDPR Data laws state that we are only able to process personal data if we have valid reasons to do so. The basis for processing your personal data includes, but is not limited to, your consent and to contact you for customer service purposes.

How do we collect personal data from you?

We receive information about you from you when you use our website, complete forms on our website, if you contact us by phone, email, live-chat or otherwise in respect of any of our services or during the purchasing of any such product. Additionally we also collect information from you when you sign up, enter a competition, promotion or survey or when you inform us of any other matter.

If you provide us with personal data about a third party you must warrant that you have obtained the express consent from the third party for the disclosure and use of their personal data. We will need to see evidence of this before we proceed.

Your personal data may be automatically collected when you use our services, including but not limited to, your IP address, device-specific information, location geographical information and your usage of our services e.g. seeing which pages you have visited.

What type of data do we collect from you?

The personal data that we may collect from you includes your name, address, email address, phone numbers, payment information and IP addresses. We may also keep details of your visits to our site including, but not limited to traffic data, location data, weblogs and other communication data. We also retain records of your queries and correspondence, in the event you contact us.

We merely process such data on your behalf, subject to our Terms and Conditions and you are responsible for any applicable legal requirements in respect of your content.

How do we use your data?

  • To process orders that you have submitted to us;
  • To provide you with products and services;
  • To comply with our contractual obligations we have with you;
  • To help us identify you and any account you may have with us;
  • To enable us to review, develop and improve our services to you;
  • To provide customer care, responding to your requests if you contact us with a query;
  • To administer accounts, process payments and keep track of billing and payments;
  • To detect fraud and to make sure what you have told us is correct;
  • To carry out marketing and statistical analysis;
  • To review job applications;
  • To notify you about changes to our website and services;
  • To provide you with information about products or services that you request from us or which we feel may interest you, where you have consented to be contacted for such purposes; and
  • To inform you of service and price changes.

Retention Periods

We will keep your personal data for the duration of the period you are a “user” of the Pumping Marvellous Foundation website. We shall retain your data only for as long as necessary in accordance with applicable laws.

If you instruct us to erase your data, we may keep your data for up to 7 years after you no longer require our services. We may not be able to delete your data before this time due to our legal and/or accountancy obligations. We may also keep it for research or statistical purposes. We assure you that your personal data shall only be used for these purposes stated herein.

Who has access to your personal data?

Here is a list of all the ways that we may use your personal data and how we may share the information with third parties. We have grouped them into the specific products and services that we offer:

Trustees, Employees, Contractors and Volunteers

  • Employees of the Pumping Marvellous Foundation
  • Trustees and Directors of the Pumping Marvellous Foundation
  • Approved and checked volunteers of the charity

Financial, Legal and Banking providers

  • Appointed Accountants
  • Appointed Legal Team
  • Appointed Bankers
  • Payment Processes

Website Registrants, Website Hosting, Email Hosting, Website Security, Website Developers, Website Traffic

  • Website Registrants – The register of our domain names
  • Website Hosting – The hosted and provider of hosted web based services
  • Email Hosting
  • Website Developers
  • Website Traffic Information

Delivery, travel, accommodation, fundraising platforms and event organisers

  • Delivery – The companies we use to deliver our services and product
  • Travel – The companies we use to provide travel
  • Accommodation – The companies we use to provide accommodation
  • Fundraising Platforms – Companies we use to provide fundraising services to our fundraisers and employees
  • Event Organisers – Companies or organisations or organisers who host fundraising events

Processing third party data

For the avoidance of doubt, we do not and never shall sell your personal data to third parties for marketing or advertising purposes.

We work closely with a number of third parties (including business parties, service providers and fraud and safe guarding protection services) and we may receive information from them about you.

These third parties may collect information about you including, but not limited to, your IP address, device-specific information, server logs, device event information, location information, and unique application numbers. We may use their features within our service framework, however, in some instances, they may be acting as data controller or even as the data processor and they will have their own privacy policies, which we advise you to read. This may include social media companies not limited to Facebook, Twitter, Instagram, LinkedIn, Pinterest.

We may pass your personal data to third parties for the provision of services on our behalf (for example processing your payment). However, we will only ever share information about you that is necessary to provide the service and we have specific contracts in place, which ensure your personal data is secure and will not be used for any marketing purposes.

We may share your information if we are acquired by a third party if we are under a duty to disclose data in order to comply with any legal obligation or to protect the rights, property, or safety of the Pumping Marvellous Foundation, our beneficiaries, or others. This includes but is not limited to exchanging information with other companies and organisations for the purposes of fraud protection, credit risk reduction and dispute policies. However, we will take steps with the aim of ensuring that your privacy rights continue to be protected.

Your Rights

In preventing the use or processing of your personal data, it may delay or prevent us from fulfilling any obligations to you. It may also mean that we shall be unable to provide our services or process the cancellation of your service.

You have the right to object to our use of your personal data, or ask us to delete, remove or stop using it if there is no need for us to keep it. This is known as your right to be forgotten. There are legal and accountancy reasons why we will need to keep your data, but please do inform us if you think we are retaining or using your personal data incorrectly.

Our Privacy Notice shall be made clear to you at the point of collection of your personal data.

You can view, edit or delete your personal data by contacting us here privacynotice@pumpingmarvellous.org. You can also make choices about the Pumping Marvellous Foundation collection of your data and how we use it.

You have the right to ask us not to process your personal data for marketing purposes. If you choose not to receive marketing communications from us about our products and services please contacts us here privacynotice@pumpingmarvellous.org

We will not contact you for marketing purposes unless you have given us your prior consent. You can change your marketing preferences at any time by contacting us here privacynotice@pumpingmarvellous.org

Accessing and updating your data

The Pumping Marvellous Foundation

You have the right to access the information we hold about you. Please email your request to hearts@pumpingmarvellous.org so that we can obtain this information for you. 

External Site Links

The Pumping Marvellous Foundation may provide links to third party sites. Since we do not control those websites, we encourage you to review the privacy policies of these third party sites. Information that is supplied on these sites is not within our control and we cannot be responsible for the privacy policies and practices of these.

Storage of your personal data

We follow accepted ISO standards to store and protect the personal data we collect, including the use of encryption if appropriate.

All information you provide to us is stored on our secured servers within the EEA. From time to time, your information may be transferred to and stored in a country outside the EEA in relation to provision of the services. The laws in these countries may not provide you with the same protection as in the EEA; however, any third party referred to above outside of the EEA has agreed to abide by European levels of data protection in respect of the transfer, processing and storage of any personal data. By providing your data to us, you agree to this transfer and storage. However, we will ensure that reasonable steps are taken to protect your data in accordance with this privacy notice.

As the transmission of information via the internet is not completely secure, we cannot guarantee the security of your data transmitted to our site and any transmission is at your own risk. Once we have received your information, we will use strict procedures and security features to try to prevent unauthorised access.

Any sensitive data (payment details for example) are encrypted and protected.

Where we have given you (or where you have chosen) a password which enables you to access certain parts of our website, you are responsible for keeping the password confidential. We ask you not to share a password with anyone.

Data Breaches

In the event of a data breach, we shall ensure that our obligations under applicable data protection laws are complied with where necessary.

Liability

We agree to take reasonable measures to protect your data in accordance with applicable laws and in accordance with our General Terms and Conditions.

Contact us 

Please e-mail any questions or comments you have about privacy to us here privacynotice@pumpingmarvellous.org

Your right to make a complaint

You have the right to make a complaint about how we process your personal data to the Information Commissioner:

Tel 0303 123 1113

https://ico.org.uk/concerns/

Information Commissioner’s Office
Wycliffe House
Water Lane
Wilmslow
Cheshire
SK9 5AF

Our liabilities

Information displayed on our site or contained in any communication we may make is provided without any guarantees, conditions or warranties as to its accuracy.

To the extent permitted by law, we and third parties connected to us expressly exclude:

  • All conditions, warranties and other terms which might otherwise be implied by law.
  • Liability for any direct, indirect or consequential loss or damage incurred or suffered in connection with our site or in connection with the use, inability to use, or results of the use of our site, any websites linked to it and any materials or information posted on it, or contained in any communication we may make, including, without limitation, any liability for, loss of income or revenue, loss of business or opportunities, loss of profits or contracts, loss of anticipated savings, loss of data, loss of goodwill, wasted management or office time; or for any other loss or damage of any kind, however arising and whether in tort (including negligence), contract or otherwise, even if foreseeable.

We do not seek to exclude liability for death or personal injury arising from our negligence, nor our liability for fraudulent misrepresentation or any other liability which cannot be excluded or limited at law.

English courts will have exclusive jurisdiction over any claim arising from, or related to, a visit to our site although we retain the right to bring proceedings against you for breach of these conditions in your country of residence or any other relevant country.

A dispute, claim or terms of use breach arising out of or in connection with them or their subject matter or formation (including non-contractual disputes or claims) shall be governed by and construed in accordance with the law of England and Wales.

Changes to our policies

We reserve the right to change our policies as and when is necessary, please check back occasionally to see our revisions. We do review our policies. Our online policies were last reviewed in September 2022.

Review Date – September 2024

File and Version Date – Version 1.3

Cookies statement

Cookie Law statement on how the charity processes information

Our website uses cookies to distinguish you from other users of our website. This helps us to provide you with a better experience when you browse our website and also allows us to improve our site. By continuing to browse the site, you are agreeing to our use of cookies.

A cookie is a small file of letters and numbers that we store on your browser or the hard drive of your computer if you agree. Cookies contain information that is transferred to your computer’s hard drive.

We use the following cookies:

Strictly necessary cookies. These are cookies that are required for the operation of our website. They include, for example, cookies that enable you to log into secure areas of our website, use a shopping cart or make use of e-billing services.

Analytical/performance cookies. They allow us to recognise and count the number of visitors and to see how visitors move around our website when they are using it. This helps us to improve the way our website works, for example, by ensuring that users are finding what they are looking for easily.

Functionality cookies. These are used to recognise you when you return to our website. This enables us to personalise our content for you, greet you by name and remember your preferences, for example, region.

Targeting cookies. These cookies record your visit to our website, the pages you have visited and the links you have followed. We will use this information to make our website and the advertising displayed on it more relevant to your interests. We may also share this information with third parties for this purpose.

Please note that third parties (including, for example, advertising networks and providers of external services like web traffic analysis services) may also use cookies, over which we have no control. These cookies are likely to be analytical/performance cookies or targeting cookies.

You can block cookies by activating the setting on your browser that allows you to refuse the setting of all or some cookies. However, if you use your browser settings to block all cookies (including essential cookies) you may not be able to access all or parts of our site.

Term & Conditions

These Terms, and any Contract between us, are only in the English language.

Please read carefully before ordering..
Who we are – The Pumping Marvellous Foundation is the UK’s leading patient led Heart Failure Charity in the UK and our registered charity number is 1151848 in England and Wales.
We are also registered as a company in England and Wales under registration number 08370761.

Our Head Office is Located at:
Business First, Millennium City Park, Millennium City Road, Preston, PR2 5BL
Tel 01772 796542,
Email Hearts@pumpingmarvellous.org

We are regulated by the charities commission, information commissioner’s office and are members of the fundraising regulator.

We are registered with the Information Commissioners Office and our registration number is ZA051435

1. General
1.1 The purchase of products from this site is governed by the terms and conditions of sale as set out below. These are offered as additional protection to you and do not affect your statutory rights as a consumer. However we cannot accept liability to you for any loss of profits, administrative inconvenience, disappointment, indirect or consequential loss or damage arising out of any problem in relation to the products.

1.2 Whilst we will make all reasonable endeavours to ensure that the appearance and/or colours of products shown on this site exactly reproduce the appearance and/or colours of the physical products themselves, this cannot be guaranteed. We may at any time make changes to this site, the products we sell and their details, including prices. All changes shall be reflected on the website as soon as reasonably possible following when they are made.

2 Legal Capacity
We are delighted when children wish to purchase products from our web site. However any person under the age of 18 who wishes to make a purchase must find an adult such as their parent to place the order for them in the parent or guardian’s name. By placing an order with us you are giving us your express assurance that you are at least 18 years of age.

3. Price and Payment
The prices for products displayed for sale on this site are as set out on the site and are inclusive of all costs including VAT. Postage and Packing will be charged in addition to the cost of the products and this is clearly displayed and included in the Total Price of the Order. Prices and delivery costs are valid and effective only for delivery in the United Kingdom. For delivery purposes, the United Kingdom includes Scotland, England, Wales and Northern Ireland and all B.F.P.O. addresses. All prices are displayed in UK pounds (sterling) and all orders shall be charged in this currency including credit and debit card transactions.

4. Security

All of our shop sales payments are taken via Stripe. The Pumping Marvellous Foundation does not see your payment details and are secured via the Stripe.

5. Disclosure of personal data
Your personal data will be used to provide the information, goods and services offered through our website to you, for billing and order fulfilment.

We may disclose your personal data In cases where we are required by law to pass on information or if we believe action is necessary for fraud, cyber crime or to protect the website, rights, personal safety of person/s.

We may also disclose aggregate statistics about visitors to our website (customers and sales) in order to describe our services to prospective partners (advertisers, sponsors) and other reputable third parties and for other lawful purposes, but these statistics will include no personally identifiable information.

If you are concerned about your data, you have the right, subject to the payment of a small fee to request access to personal data which may hold or process about you.

6. Ordering and Delivery
6.1 We cannot dispatch your order until it has been paid for in full and payment of your order shall create a legally binding contract between us. We reserve the right not to supply you at our discretion.

6.2 Upon placement of an order we shall acknowledge your order by e-mail which will be sent to the e-mail address you provide at the time of making the order. We cannot guarantee your receipt of this confirmation e-mail since this may involve factors outside of our control.

6.3 We will deliver the Products ordered by you to the address, which you give for delivery when you make your order. You may specify a delivery address which is different from your invoice address, As majority of our products will be dispatched on a signed for service, we recommend supplying an address where a signature can be obtain i.e Work, Neighbours, Friends or Relatives.

6.4 We shall not be liable to you where performance of any of our obligations to you is prevented, frustrated or impeded by any circumstances or cause beyond our reasonable control.

7. Right to cancel
7.1 All customers have the right to cancel their orders under the The Distance Selling Regulations which gives consumers extra protection when buying online. You have the right to cancel the purchase of a good without having to give a reason at any time within the “cooling off period” of seven working days, beginning on the day after you receive the goods.
7.2 If you are in possession of the goods you are under the duty to retain them and take reasonable care of them. You must send the goods back to us to our contact address at your own cost (unless we delivered the item to you in error or the item is damaged or defective) as soon as possible once you have cancelled the contract.
7.3 We reserve the right to make a charge not exceeding our direct costs of recovering the goods if you do not return the goods or return them at our expense.
7.4 Once you have notified us that you wish to cancel the contract, any sum debited to us will be refunded to you as soon as possible and in any event within 30 days of your cancellation.
7.5 You will not have any right to cancel a purchase for the supply of any of the following goods:
For the supply of goods made to your specifications or clearly personalised or which by reason of their nature cannot be returned or are liable to deteriorate or expire rapidly. For the supply of audio or video recordings or computer software if they are unsealed by you.

8. Returns
8.1 If any products are to be returned, you must comply with the returns procedure set out herein. In that case we will accept any returned products if the return is complete and accompanied by the details set out in 8.2 below and, in the case of an order which you wish to cancel, if the return is in unused and re-saleable condition.
8.2 To return a product, please enclose a note giving the reason for the return together with details of your name, product ordered and quantity ordered. In the case of a defective product, please provide a full description of the fault and return the defective product in its original box (if any) with all warranty cards, licences, manuals and accessories. If you are cancelling a contract for the purchase of a product, please give the reason for return as “Contract Cancellation” and package the product securely and send it to us so that we receive it within fourteen working days of the date the item was delivered to you. The product should be sent to the address notified at the end of these terms and conditions. For your protection, we recommend that you use a recorded delivery service. This returns policy does not affect your statutory rights.
8.3 If there is a defect or discrepancy in the order then we will be happy to refund the delivery charges incurred in sending the product to you and your costs in returning it to us. Otherwise you will be responsible for those charges.

9. Communication
All communication you send us must be sent to the contact details below. In providing the service of any communication, it will be sufficient to prove, in the case of a letter, that the letter was properly addressed, stamped and placed in the post and, in the case of an email that the email was sent to the specified email address of the addressees.
Pumping Marvellous Foundation
Business First, Millennium City Park, Millennium City Road, Preston, PR2 5BL
Tel 01772 796542,
Email Hearts@pumpingmarvellous.org

10. Conclusion
These terms are governed by English law. Any contract for the purchase of goods from this site and any dispute or claim arising out of or in connection with any such contract will be governed by English law. You and we both agree that the courts of England and Wales will have non-exclusive jurisdiction. However, if you are a resident in Northern Ireland you may also bring proceedings in Northern Ireland, and if you are a resident in Scotland you may also bring proceedings in Scotland.

For specific legislation and for more detailed regulations go to: www.legislation.gov.uk
With thanks to legislation.gov.uk for providing information on legislation.

By accessing and using this web site you agree to be bound by the Terms and Conditions as set out below. If you do not wish to be bound by these Terms and Conditions you should not access or use this web site in any way.

General Online Terms and Conditions.

1. Definitions “Agreement” means the terms and conditions referred to below, in respect of which you agree to be bound in the event that you access or use the Web Site (as defined below). “User” means you, the Web Site User. “Disclosed Information” means any and all material disclosed by the User. “Information” means any and all material contained in the Web Site (as defined below) which is delivered by or on behalf of (the web site operator) or any associates thereof. “Web Site” means any (identify client) web site and in particular, but not limited to:- (list & describe web sites operated by client).
2. Ownership of the Web Site The Information contained on the Web Site is owned by, licensed or authorised to (the web site operator) its assignees, licensees or sub-licensees thereof and the copyright in the text, artwork, graphics and images on the Web Site is owned by (the web site operator) or its licensors or its content or technology providers except where otherwise specified.
3. Basis of Use of the Web Site The User agrees to the following:-
a. that it understands, acknowledges and accepts the exclusion of liability and disclaimer provisions contained hereafter;
b. that subject to Clause 3(f) it will only view the Information for its own private purpose and it will not publish, reproduce, store or retransmit any of the Information contained in the Web Site at any time;
c. that it shall not use the Information or the Disclosed information for any unlawful purpose or in any unlawful manner or for any purpose or in any manner not unauthorised by this Agreement;
d. that it shall not use or interfere with the Web site, the Information or the Disclosed Information other than in accordance with this Agreement and without limitation in such a way so that all or part of the Web Site, the Information or the Disclosed Information is or could be interrupted, reproduced, stored, retransmitted, published, damaged, rendered less efficient, corrupted or in any way impaired;
e. that it shall not use the Web Site, the Information or the Disclosed Information in any manner which may constitute an infringement of any third party rights (including but not limited to rights of copyright, trademark or confidentiality);
f. that it shall not use the Web Site to retransmit any material for the purposes of publicity, promotion and/or advertising without the prior written consent of (the web site operator);
g. that it shall not run any tools on the Web Site that systematically retrieve web pages for offline or online viewing; whether it be for personal, commercial, experimental, educational or any other use (please also refer to Clauses 3b to 3f);
h. that in the event that it has any right, claim or action against any other User or third party arising out of the use of the Web Site, it shall pursue such right, claim or action independently of and without recourse to (the web site operator);
i. that all intellectual property rights (including without limitation copyright, trademarks and all other rights) whatsoever in the Information and the Web Site shall remain vested in (the web site operator) at all times;
j. that it acknowledges that (the web site operator) has no obligation to provide the Web Site or any Information or to ensure that the User is able to use, provide and/or access the Information, the Disclosed Information and the Web Site;
k. that it will indemnify and keep indemnified (the web site operator) against all claims, liabilities, damages, costs and expenses including legal fees arising out of any misuse of the Information, the Disclosed Information, the Web Site or breach of the User’s obligations under his agreement;.
l. that any creative suggestions, ideas, notes, drawings, concepts or other information contained in any Disclosed Information shall be deemed, and shall remain, the property of (the web site operator) and (the web site operator) shall be free to use any such creative suggestions, ideas, notes, drawings, concepts or other information for any purpose whatsoever including, but not limited to, developing, manufacturing and marketing products;
m. that it will not post information to any Web Site Bulletin Boards, Forums or Chat Rooms which is unlawful, threatening, harassing, abusive, defamatory or obscene, or any content the publication of which violates the rights of any third party. (The web site operator) and those acting on behalf of (the web site operator) have the right to remove and/or ban users that are seen to contravene this disclaimer.
4. Exclusion of Liability/Disclaimer
4.1 (The web site operator) provides the Web Site and the Information on an “as is” basis and makes no warranty or representation whatsoever about the availability, completeness, accuracy, satisfactory quality, and/or fitness of the same for a particular purpose. The probity of any advertisers and the veracity of any advertisements have not been checked by (the web site operator) and any information submitted or any reliance placed on the same is entirely at the risk of the User;
4.2 (The web site operator) makes no warranty or representation whatsoever about; a. the reliability or technical efficiency of the Web Site; b. the security measures (if any) contained in the Web Site and in particular the protection afforded to any Information, Disclosed Information or other information and data; for further information on security measures, please read our Privacy Policy.
4.3 (The web site operator) excludes all liability (to the extent permitted by law) in respect of; a. any advertisements or other web sites which can be accessed via the Web Site; b. any information provided by third parties which can be accessed via the Web Site or which are contained in the information and the Disclosed Information; c. any damage to the User, the User’s computer hardware, software or other material or equipment resulting from the user accessing or using the Web Site, the Information or the Disclosed Information;
4.4 Except where notified in specific terms and conditions applicable to any children’s sections of websites, (The web site operator) exercises no monitoring nor editorial control over any Web Site Bulletin Boards, Forums or Chat Rooms and accepts no responsibility for any views expressed or any other statement made or action taken in connection with such online elements of the Web Site. Notwithstanding the foregoing, (the web site operator) reserves the right to remove or edit any message or material for whatever reason.
4.5 Whilst (the web site operator) uses all reasonable endeavours to exclude viruses from the Web Site it cannot ensure such exclusion and it accepts no liability for viruses and the User is therefore recommended to take all appropriate preventative measures and ensure all appropriate safeguards are in place before downloading information from the Web Site. Similarly, the User undertakes to take all appropriate protective measures and to ensure all appropriate safeguards are employed to prevent the introduction of viruses by the User to the Web site.
5. Privacy
No personal customer information is re-transmitted in anyway or sold to third parties.
6. Amendments to Terms and Conditions
(The web site operator) reserves the right to vary these Terms and Conditions from time to time. The User’s continued use or access of the Web Site after such variation shall be deemed to confirm the User’s acceptance of any such variation. It is the User’s responsibility to check these Terms and Conditions regularly to determine whether any such variation has been made. If the User does not wish to be bound by any varied Terms and Conditions it should cease using and accessing the web site immediately.
7. Severability
If any provision of this Agreement shall be prohibited by or adjudged by a Court to be unlawful, void or unenforceable such provision shall to the extent required be severed from this Agreement and rendered unenforceable as far as possible without modifying the remaining provisions of this Agreement and shall not in any way affect the validity or enforcement of this Agreement.
8. No Waiver
No failure or delay on the part of any of the parties to this Agreement relating to the exercise of any right, power, privilege or remedy provided under this Agreement shall operate as a waiver of such right, power, privilege or remedy or as a waiver of any preceding or succeeding breach by the other party to this Agreement.
9. Entire Agreement
This Agreement comprises the full and complete understanding between the parties and supersedes all prior arrangements and undertakings whether written or oral appertaining to the subject matter of this Agreement.
10. Jurisdiction
This Agreement shall be governed by and construed in accordance with the laws of Scotland the courts of which shall have non-exclusive jurisdiction.

LEGAL INFORMATION

 
WHO WE ARE
The Pumping Marvellous Foundation is the UK’s leading patient led Heart Failure Charity in the UK and our registered charity number is 1151848 in England and Wales, our Scottish Charity registration number is pending. We are also registered as a company in England and Wales under registration number 08370761.
IF YOU ARE UNDER 18
If you are 18 or under, you must get your parent/guardian’s permission before you provide any personal information to us on this Website. If you do not have permission, you are not allowed to give us your personal information.
DEPENDENCE ON INFORMATION
We provide broad information about medical issues and treatments. The information is not formal advice and should not be treated as such. The information contained on our site or in any communication we may make, unless expressly stated to the contrary, is of a general nature and should not be relied on in place of professional, medical or other advice appropriate to your specific circumstances.

We accept no liability or responsibility for any loss or damage or other harm arising from any dependence placed on such information by the recipient of such information or any other person who relies on any of its contents.

Any information on this site should not be relied on in any court or similar proceedings as evidence.

INTELLECTUAL PROPERTY

This website and content are protected by copyright laws and treaties around the world. All such rights are reserved. We are the owner and licensee and therefore have the intellectual property rights to our site and it’s content.

We allow you to print one copy and download information for your personal use including extracts of text. You may distribute and draw to the attention of others to material posted on our site.

You must not modify any printed papers, digital files or any other copies of any materials you have printed off or downloaded in any way. Regarding images, illustrations whether photographic or not including video or audio text must not be separated from the accompanying image.

As authors of material on our site must always be acknowledged. A copy of our brand guidelines can be found here and must be complied with.

No part of the materials on our site must be used for commercial reasons apart from with specific consent from the Trustees or CEO.

Do not print, download or copy any of this site and it’s content in breach of the terms. At our option we have the right to request a return or destruction of any copies of the materials you have made.

INFORMATION POLICY

All the information we publish whether online or offline and in whatever format, printed or digital – goes through a stringent checking process to make sure that as far as possible it is factually accurate and supported by research evidence.

We work with our beneficiaries to create a demand which is then written by patients and carers who either have a diagnosis or who have to manage with the effects of heart failure. This is then proofed and checked for medical accuracy by our clinical team and we consult external experts, as appropriate, on all information before publication, including:
  • Consultant Cardiologists
  • General Practitioners
Advanced Nurse Practitioners
  • Registered Rehabilitation Practitioners

Any information provided by The Pumping Marvellous Foundation is for general information only and is not intended to provide personal medical advice. We always suggest that you consult your own Doctor or Nurse on your specific requests. We do not replace any advice you are given by your Healthcare professional.

If you have questions or concerns about individual health please ensure you either contact your GP, specialist heart failure nurse or cardiologist. If you have any questions then please email angela.graves@pumpingmarvellous.org or dawn.robinson@pumpingmarvellous.org

SOCIAL MEDIA AND EXTERNAL LINKS

External Links

Although this website only looks to include quality, safe and relevant external links, users are advised adopt a policy of caution before clicking any external web links mentioned throughout this website. (External links are clickable text / banner / image links to other websites) The owners of this website cannot guarantee or verify the contents of any externally linked website despite their best efforts. Users should therefore note they click on external links at their own risk and this website and its owners cannot be held liable for any damages or implications caused by visiting any external links mentioned.

Adverts and Sponsored Links

This website may contain sponsored links and adverts. These will typically be served through our advertising partners, to whom may have detailed privacy policies relating directly to the adverts they serve.

Clicking on any such adverts will send you to the advertisers website through a referral program which may use cookies and will track the number of referrals sent from this website. This may include the use of cookies which may in turn be saved on your computers hard drive. Users should therefore note they click on sponsored external links at their own risk and this website and its owners cannot be held liable for any damages or implications caused by visiting any external links mentioned.

Social Media Platforms

Communication, engagement and actions taken through external social media platforms that this website and its owners participate on are custom to the terms and conditions as well as the privacy policies held with each social media platform respectively.

Users are advised to use social media platforms wisely and communicate / engage upon them with due care and caution in regard to their own privacy and personal details. This website nor its owners will ever ask for personal or sensitive information through social media platforms and encourage users wishing to discuss sensitive details to contact them through primary communication channels such as by telephone or email.

This website may use social sharing buttons which help share web content directly from web pages to the social media platform in question. Users are advised before using such social sharing buttons that they do so at their own discretion and note that the social media platform may track and save your request to share a web page respectively through your social media platform account.

Shortened Links in Social Media

This website and its owners through their social media platform accounts may share web links to relevant web pages. By default some social media platforms shorten lengthy urls [web addresses] (this is an example: https://bit.ly/zyVUBo).

Users are advised to take caution and good judgement before clicking any shortened urls published on social media platforms by this website and its owners. Despite the best efforts to ensure only genuine urls are published many social media platforms are prone to spam and hacking and therefore this website and its owners cannot be held liable for any damages or implications caused by visiting any shortened links.

Resources & Further Information

v.1.6 Sep22

Pumping Marvellous Foundation

Business First

Millennium City Park

Millennium Road

Preston PR2 5BL

UK

ONLINE COMMUNITY

All our online communities including third party platforms .eg. Facebook, Twitter and this list in not limited to, are moderated and we do not display the full names of individuals nor addresses. The posting of personal information on a discussion board means your information is publicly accessible. Such information can be viewed online and collected by third parties. We are not responsible for the use of information by such third parties. We strongly recommend all registered users to keep their postings anonymous. We also recommend you avoid sharing any personal information that can be used to identify you (such as your name, age, address, name of employer). We are not responsible for the privacy of any identifiable information that you post in our online communities.

OUR LIABILITIES

Information displayed on our site or contained in any communication we may make is provided without any guarantees, conditions or warranties as to its accuracy.

To the extent permitted by law, we and third parties connected to us expressly exclude:

  • All conditions, warranties and other terms which might otherwise be implied by law.
  • Liability for any direct, indirect or consequential loss or damage incurred or suffered in connection with our site or in connection with the use, inability to use, or results of the use of our site, any websites linked to it and any materials or information posted on it, or contained in any communication we may make, including, without limitation, any liability for, loss of income or revenue, loss of business or opportunities, loss of profits or contracts, loss of anticipated savings, loss of data, loss of goodwill, wasted management or office time; or for any other loss or damage of any kind, however arising and whether in tort (including negligence), contract or otherwise, even if foreseeable.

We do not seek to exclude liability for death or personal injury arising from our negligence, nor our liability for fraudulent misrepresentation or any other liability which cannot be excluded or limited at law.

English courts will have exclusive jurisdiction over any claim arising from, or related to, a visit to our site although we retain the right to bring proceedings against you for breach of these conditions in your country of residence or any other relevant country.

A dispute, claim or terms of use breach arising out of or in connection with them or their subject matter or formation (including non-contractual disputes or claims) shall be governed by and construed in accordance with the law of England and Wales.

CHANGES TO OUR POLICIES

We reserve the right to change our policies as and when is necessary, please check back occasionally to see our revisions. We do review our policies. Our online policies were last reviewed in Sep 22.

QUESTIONS OR CONCERNS

If you have any questions or concerns regarding our website please contact us using this form.

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